TERMS & CONDITIONS – The MUA Positioning Intensive

By completing your purchase, you (“Customer”, “You”) agree to the following Terms & Conditions, which govern your access to and participation in The MUA Positioning Intensive (“The Intensive”, “Program”) delivered by Kimberley, MIKI Academy (“Company”, “We”, “Us”).

These terms ensure clarity, protect all parties involved, and support a positive learning experience.

1. Digital Product – All Sales Are Final

Due to the nature of this offering, all sales are final.

As this is a digital product with immediate access to materials, communications, and intellectual property, no refunds, cancellations, or transfers will be granted under any circumstances.

This policy is compliant with UK digital goods legislation which allows businesses to make digital content non-refundable once access is provided.

If you purchase, you understand and accept this fully.

2. Access & Delivery

Upon purchase, you will receive:

• Immediate access to the Telegram space(s)

• Pre-intensive content and support

• All live trainings and replays

• Lifetime access to the content provided within The Intensive

• For VIP purchases: access to the private feedback chat on Day 2

You are responsible for joining the Telegram channels with correct links and ensuring you have a working account.

3. Personal Responsibility & Participation

By joining The Intensive, you acknowledge that:

• You are responsible for your own results

• Your outcomes depend on your effort, decisions, and implementation

• We provide tools, frameworks, clarity and guidance — you take action

• No specific results are promised or guaranteed

We support you with intention, but your success depends on your engagement and commitment.

4. No Guarantees

While The Intensive is designed to provide clarity, direction, and strategic insight, we cannot and do not guarantee:

• Increased bookings

• Financial outcomes

• Specific client opportunities

• Social media growth

• Brand partnerships or PR

• Any specific business or personal results

Your results will vary based on your work ethic, skills, market conditions, and personal choices.

5. Intellectual Property

All materials, trainings, videos, templates, scripts, PDFs, messages, and content created by Kimberley or MIKI Academy remain the intellectual property of the Company.

You agree NOT to:

• Copy

• Share

• Reproduce

• Sell

• Distribute

• Teach

• Repurpose

• Record or publish

• Use any materials as your own

This includes sharing content inside group chats externally or with third parties.

Legal action may be taken if these terms are breached.

6. Community & Conduct

If participating in Telegram groups, you agree to:

• Engage respectfully

• Maintain a positive and supportive environment

• Protect the confidentiality of other participants

• Avoid harmful, disruptive, or inappropriate behaviour

We reserve the right to remove any participant whose behaviour negatively affects the group without refund.

7. Payment Terms

By purchasing, you agree to:

• Pay the full fee stated at checkout

• Fulfil any payment plan in full

• Ensure payment details are accurate and valid

Failure to complete payment plans may result in loss of access.

Payment plans are not subscription services — they must be paid in full regardless of participation.

8. Technology & Access Requirements

You are responsible for:

• Having access to Telegram

• Ensuring your device and internet connection are functioning

• Managing your own login details

We are not liable for access issues caused by your technology or setup.

9. Limitation of Liability

To the fullest extent permitted by law, MIKI Academy / Kimberley:

• Will not be liable for any direct, indirect, incidental, or consequential damages

• Will not be responsible for losses arising from decisions you make during or after The Intensive

• Does not provide legal, financial, tax, or medical advice

This program is educational only.

10. Contact & Support

For support or questions, contact:

[email protected]

We aim to respond within 2–3 business days.

11. Agreement

By completing your purchase, you confirm that:

• You have read, understood, and agree to these Terms & Conditions

• You understand all sales are final

• You accept responsibility for your participation and results

• You will uphold the conduct guidelines

• You agree to the protection of Company intellectual property

This agreement is binding upon purchase.